Navo In Spa Services FAQs

Navo In Spa Services

  • Get a drip at one of our premier spa locations in New York City:

    Additionally, we can dispatch a nurse to your preferred location, i.e. home, hotel, office, etc. Feel free to reach out to us at (646) 963-9222 or support@mynavo.com and we’ll be glad to schedule an at home IV drip.

  • We currently offer specialized IV drips and urated wellness booster shots. More services coming soon!

  • You can book your appointment on the website here.

  • There is a form to fill out when you schedule your appointment. However, the IV nurse will go over those questions again during the appointment for verification. Please arrive 10 minutes before your appointment for a quick Pre-Infusion consult.

  • You will need a photo ID to check in at the front desk of the building and again to check in with our receptionist. You can bring a book to read or listen to a podcast while you wait for the completion of the drip during your appointment.

  • IV drip therapy uses a small catheter that is placed intravenously to enhance fluid, mineral, or vitamin availability and optimize absorption.

  • IV therapy bypasses the digestive system so your body can absorb 100% of the fluids, vitamins, and minerals that are administered during your session. Boosters work in a similar fashion, but are absorbed at a slower rate and may last longer. IV infusions generally last one to two weeks. IM injections may have a longer duration because the product is released more slowly into the blood stream.

  • We provide services for adults between the ages of 18 and 65.

  • A highly skilled IV nurse will establish venous access, administer the IV drip, and be present for the duration of your appointment. They will establish baseline vital signs, post-drip vital signs, and monitor you throughout the infusion to ensure your safety.

  • Frequency of IV therapy is determined on a case-by-case basis. We recommend no more than four IV drips per month to help balance out any vitamin deficiencies.

  • Give us a call at (646) 963-9222 and of our medical professionals can cater a drip to your specific needs.

  • IV drip therapy and vitamin injections are not recommended if you are currently pregnant, breastfeeding, or if you have severe/uncontrolled medical conditions such as kidney, liver, or heart problems. We request that you disclose any and all medications/supplements that you take any any known medical conditions. If any questions or concerns arise, please consult with our medical team.

  • For an IV appointment, expect a time slot of around 30-90 minutes. For a booster appointment only or diagnostic testing expect a time slot of around 15 minutes.

  • Relax and enjoy the infusion. The entire infusion time ranges from about 30 to 90 minutes. You may feel the infusion as it goes in, experience a cold sensation in arm, and/or taste some of the vitamins. This is all OK!

  • Usually there are no side effects from receiving an IV vitamin infusion or IM booster shot. However, you may experience some stinging at the injections site and/or bruising afterwards. Major side effects are extremely rare. However, if you experience shortness of breath, hives, abnormal heart beat, chest pain or symptoms of an anaphylactic reaction (throat swelling/tongue swelling/facial swelling, trouble breathing) please call 911 and seek immediate attention at the nearest emergency room.

  • This depends on the kind of treatment you receive. Some IV infusions provide near instant results, others may take a few minutes to an hour to become activated. IM (intramuscular) injection take longer to absorb and therefore have more of a delayed reaction time.

  • Depending on your medical condition, it may still be possible to have an infusion/injection. We request that you have a medical clearance form completed. This form is available to download off of our website by clicking here. Once completed by your medical provider, please email to support@mynavo.com.

  • Contact us for more information about our membership plans call/text (646)963-9222 or email support@mynavo.com.

  • IV drips are generally not covered by insurance, however, we can provide you with an itemized bill to send to your insurance provider. We cannot guarantee that your insurance provider will reimburse for the cost of the service. Contact your insurance provider for coverage information.

  • If you’d like us to provide a bill for your insurance, please contact our team at support@mynavo.com

  • Yes you can. We require a credit card on file at the time of booking to hold the appointment. Cash can be collected at the time of the appointment.

  • If cancelling within less than 24 hours of your appointment, we charge a $75 late cancellation fee to the card on file. If our staff cannot reach you within 15 minutes of the appointment start time, you will be charged the full amount of the service booked. Learn more about our Cancellation Policy here.

  • You can call or text us at (646) 963-9222 or email us at support@mynavo.com.